Privacy Policy

This website (www.iqglassinternational.com) is owned and operated by IQ Glass Solutions Ltd. ("we", "us"). We comply with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, and applicable United States privacy laws, including the California Consumer Privacy Act (CCPA).

Data Controller Information

IQ Glass Solutions Ltd.
Email: [email protected]

Information We Collect

We collect personal information through contact forms and cookies. The data we collect may include:

Name
Email address
Company details (company name, address, phone number)
Job title
Usage data (partially anonymized IP address, browser information, pages visited)

How We Use Your Data

We use your personal data to:

Respond to your inquiries
Provide requested services or information
Improve our website and user experience
Send marketing communications (only with your explicit consent)

Legal Basis for Processing

Responding to inquiries and providing information: Legitimate interests
Marketing communications and non-essential cookies: Your explicit consent

Cookies and Tracking Technologies

We use cookies to enhance website functionality and analyze site usage. Non-essential cookies require your explicit consent.

You can manage your cookie preferences at any time via your browser settings.

Data Sharing

We do not sell your personal data. We may share your data with trusted third-party providers, including:

Google Analytics (website analytics)
Campaign Monitor (email marketing)

These providers process data solely on our behalf under strict confidentiality terms.

International Data Transfers

Your personal data may be processed outside your jurisdiction. We ensure appropriate safeguards, such as standard contractual clauses approved by relevant authorities, are in place to protect your data.

Data Retention

We retain your personal data for up to two years after your last interaction unless legally required otherwise.

Children's Privacy

Our service is not directed at individuals under 18. We do not knowingly collect personal data from anyone under 18. If we become aware of data collection from a minor, we will promptly delete it. Parents or guardians may contact us directly if they believe their child has provided personal data.

"Do Not Track" (DNT) Signals

We currently do not respond to browser 'Do Not Track' (DNT) signals.

Accessibility and Alternative Formats

If you require this Privacy Policy in an alternative accessible format, please contact us at [email protected].

Your Data Protection Rights (UK Users)

Under UK GDPR, you have the right to:

Access your personal data
Rectify inaccurate data
Request erasure of your data
Restrict data processing
Object to data processing
Data portability
Withdraw consent at any time (where applicable)

To exercise your rights, please contact us at [email protected].

Your Privacy Rights (California Residents)

California residents have rights under the California Consumer Privacy Act (CCPA), including:

The right to know what personal information is collected and how it is used
The right to request deletion of personal information
The right to opt-out of the sale of personal information (Note: We do not sell your personal information)
The right to non-discrimination when exercising these privacy rights

To exercise these rights, contact us at [email protected].

Complaints

UK residents: You have the right to lodge a complaint with the Information Commissioner’s Office (ICO): https://ico.org.uk
US residents: You can contact your respective state's Attorney General or applicable privacy authority.

Data Security

We implement robust security measures, including encrypted transmission (HTTPS) and secure data storage, to protect your personal data.

Changes to This Policy

We may update this policy periodically. Significant changes will be communicated via email or prominently displayed on our website. Please review this page regularly for updates.

Contact Us

If you have questions regarding this Privacy Policy or wish to manage your data preferences, please email us at [email protected].